Frequently Asked Questions


Q: Where are you located?

A: We are located on the U.S. side and we run out of Youngstown.


Q: How long is the Trip?

A: Our tour is 50-60 minutes long.


Q: Do we see the Niagara Falls on this tour?

A: No, we do not see Niagara Falls on this particular tour.


Q: What does the tour consist of?

A: This is a fun, exciting experience that cannot be replicated. We take you through a class 3 rapid and also through a class 5 rapid called Devils Hole.


Q: Will you get wet on this tour?

A: It depends on where you sit, our tour offers accommodations for both wet and dry seating.


Q: Do you have changing room facilities?

A: Yes! We offer changing rooms for those brave souls who enjoy our wet deck seating.


Q: What do I wear for the tour?

A: We recommend that you bring a change of clothes if you choose to ride the Wet Deck.


Q: What are the height and age restrictions for this ride?

A: Height requirement for this tour is 40 inches and the age requirement is at least 4 years old.


Q: Do you need a passport to ride the boat?

A: No. Even though our boat does cross the invisible border into Canada, you do not need a passport to enjoy our Jet Boat Adventure.


Q: How early do I need to book my reservation?

A: We recommend that you book your reservation a couple of days in advance. Just to make sure we save a spot on our fantastic tour just for you and your guests.


Q: How early should we arrive for our tour?

A: We recommend that you show up at least 30 minutes prior to your tour time.


Q: If I need to cancel my booking how far ahead do I need to do so to receive a full refund?

A: To receive a full refund for cancellations guests must call Niagara Jet Adventures 24 hours prior to departure.  Anything after 24 hours will not receive a refund.  NJA will be happy to reschedule your trip for a later time or date.


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